Maintenance & Support
Keeping Your Digital Tools Running Smoothly, So You Don’t Have To.
Reliable Helpdesk for Technical Issues
When a technical problem pops up, you need quick solutions. We offer a dedicated helpdesk to assist your company and staff with any technical issues they encounter with your website or web applications. Our team is ready to diagnose problems, troubleshoot, and get things back on track efficiently, minimizing downtime and frustration.
Think: Your website isn’t loading correctly, an online form isn’t submitting, or a staff member can’t access an internal web application.
Website & Web App Maintenance
Just like a car, your website needs regular tune-ups. We provide ongoing maintenance for your website and existing web applications. This includes crucial updates to software, security patches, performance checks, and regular backups. Consistent maintenance prevents issues before they start, keeping your site fast, secure, and functional.
Think: Updating your website’s software to protect against new threats, ensuring all features continue to work after an update, or making sure your online store always loads quickly.
Maintaining Legacy Systems
You might have older systems or applications that are still critical to your operations. We specialize in maintaining legacy systems and existing web infrastructure. This ensures your essential but perhaps older digital tools continue to run reliably, integrating with your current operations and extending their useful life.
Think: Supporting an older, custom web application that’s central to your operations, or managing the servers and databases that power your existing online services.
Your digital presence is an investment, and we’re here to protect it. We provide proactive care and responsive support, ensuring your website and web apps are always performing optimally. With Udooku, you get peace of mind knowing your technology is in expert hands, allowing you and your team to stay productive and focused on what you do best.